How to Win Back Lost Customers

Every business has made some regrettable mistakes that irked some customers. It can be poor customer service, inferior product quality, better competition, or rude sales agents. You must now do some fence mending and find ways to win them back at reasonable cost. There are…


Build Long-term Relationship for Your Business

Establishing a good and lasting relationship with your customers is the key to the long-term growth of your business ventures. According to a new manifesto by entrepreneur and author, Rajesh Setty, the best way to forge a relationship is to be a piece in many…


Scenario Planning for Small Business

Business risk or uncertainty is natural in all businesses, big or small. As entrepreneurs, we must be on the lookout for new trends in customer behavior, technology, and market forces. One of the best tools to manage uncertainties and spot opportunities in our business is…


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